Privacy policy

Privacy policy

This Privacy Statement describes how Warmhole, Lda collects, maintains and treats information about individuals who visit this site. BY USING THIS WEBSITE, YOU AGREE TO THE COLLECTION AND USE OF DATA AS SET FORTH IN THIS PRIVACY POLICY. YOU ALSO ACKNOWLEDGE THAT WARMHOLE MAY PERIODICALLY CHANGE, MODIFY, ADD OR REMOVE OR, OTHERWISE, UPDATE THIS PRIVACY POLICY TO ITS CRITERION WITHOUT NOTICE. However, we will always treat your Personal Information in accordance with the Privacy Policy that was in effect at the time of collection. It is our intention to publish changes to the privacy policy on this page so that you are fully informed about the types of information we collect, how we use it and under what circumstances it may be disclosed. The Privacy Policy is located on our homepage and also on any page where the Personal Data is requested, including in our products. At these data collection points, an additional explanation, where appropriate, may be given as to the purposes for which the data will be used.

1. Privacy Commitment

The term "Personal Data" as used in this Privacy Policy refers to information such as your name, date of birth, email address, mailing address or telephone number that can be used to identify you . Generally, we will process only your personal data as described in this Privacy Policy. However, we reserve the right to make further processing to the extent permitted or required by law, or following any legal or criminal investigation.

The following sections explain how and when we collect your personal data.

2. Intended use of personal data

Most of our services do not require any type of registration, allowing the user to visit our site without telling us who it is. However, some services may require you to provide us with personal data. In such situations, if you choose to retain any Personal Data requested by us, you may not be able to view certain parts of the site and respond to your requests. We may collect and process Personal Data to provide you with products or services to collect our products and services that you request, to market products and services that we believe may be of interest to you, or to communicate with you for other purposes about which we Personal data.

Podemos recolher as seguintes informações pessoais dentro dos sites:

  • Contact information such as name, email address, mailing address or phone number;
  • Information about your business, such as company name, company size, type of business

We may collect the following personal information when you use our Services;

  • Contact information, such as name, email address, mailing address, IP address, geographical location, or phone number;
  • Billing information, such as credit card number and billing address;
  • We may use the personal information collected on the websites or when to use the services to:
  • Provide services to you.
  • Send you communications through the services;
  • Evaluate your business needs to determine or suggest appropriate products
  • Send you requested information about products or services
  • Responding to customer service requests
  • Send you promotional and marketing communications
  • Answering your questions and concerns

When you provide us with personal information about your contacts, we will only use this information for the specific reason they are provided. Your personal data will be stored in a specific database.

3. Non-disclosure of personal data

Whenever we process Personal Data, we take reasonable steps to ensure that it is kept accurate and up-to-date for the purposes for which it was collected. You will be given the ability to object to the processing of your Personal Data if such processing is not reasonably necessary for a legitimate business purpose as described in this policy or our compliance with the law. In the case of direct electronic marketing, we will provide a method for not receiving more marketing materials. If you wish to contact us regarding the use of your Personal Data or to oppose the processing of your Personal Data, please send us an email to geral@warmhole.pt . If you contact us, please mention the name of the site where you supplied the information, as well as the specific information you would like to correct, update or delete, as well as an unambiguous identification.

The Personal Data collected may also be transferred to a third party if the business of this site or part of it is sold, assigned or transferred, in which case we will require the buyer to process Personal Data in accordance with this Privacy Policy. In addition, Personal Data may be disclosed to third parties if we are required to do so under applicable law, court order or government regulation, or if such disclosure is necessary to support any legal or criminal investigation in Portugal or abroad.

4. Right of access, correction and objection

Whenever we process Personal Data, we take reasonable steps to ensure that it is kept accurate and up-to-date for the purposes for which it was collected. You will be given the ability to object to the processing of your Personal Data if such processing is not reasonably necessary for a legitimate business purpose as described in this policy or our compliance with the law. In the case of direct electronic marketing, we will provide a method for not receiving more marketing materials. If you wish to contact us regarding the use of your Personal Data or to oppose the processing of your Personal Data, please send us an email to geral@warmhole.pt . If you contact us, please mention the name of the site where you supplied the information, as well as the specific information you would like to correct, update or delete, as well as an unambiguous identification.

5. Security and confidentiality

To ensure the security and confidentiality of the Personal Data we collect online, we use protected data networks and password protection. In the course of processing your Personal Data, we take reasonable steps to protect such information from loss, misuse, unauthorized access, disclosure, alteration or destruction.

6. Transfer of data abroad

We may transfer your data to one of Warmhole's partners within your home country. We do not transfer data to partners outside your home address. All of these partners have signed and are in compliance with this policy.

7. "Cookies" and internet tags

We may collect and process information about your visit to this site, such as the pages you visit, the site you came from, and some of the surveys you do. Such information is used to help improve site content and compile aggregate statistics about the use of our site for internal market research purposes. By doing so, we may install "cookies" that collect the user's domain name, Internet service providers, operating system, and the date and time of access. A "cookie" is a small piece of information that is sent to your browser and stored on your computer's hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie, which will allow you to decide whether to accept it or not. If you do not want us to install cookies, please send us an email to geral@warmhole.pt . We would like to inform you, however, that if you do not accept, you may not be able to use all the features of our site. We may obtain third-party services to assist us in collecting and processing the information described in this Section.

Occasionally, we may use internet tags (also known as action tags, pixel GIFs, transparent GIFs, invisible GIFs and 1-by-1 GIFs) and cookies on this site and may implement those tags / cookies through third-party advertising. partner or analytical service partner of the web that may be located and store its information (including your IP address) in a foreign country. These tags / cookies are placed in online ads that bring users to this site and on different pages of this site. We use this technology to measure visitor responses to our sites and the effectiveness of our advertising campaigns (including how often a page is opened and what information is queried) as well as to evaluate your use of this site. The outsourced partner or Web analytics service partner may collect data about visitors from our sites and other sites because of such Internet tags / cookies, may compile reports on the activities of the site and provide other services related to those sites, use of the website and the internet. They may provide such information to other parties if there is a legal requirement to do so, or if they contract with the other parties to process information on their behalf. If you would like more information about web tags and cookies associated with online advertising, or to turn off third-party collection of this information, visit the Network Advertising Initiative's http://www.networkadvertising.org .

8. Google Analytics

We use Google Analytics to plan our portfolio of sites (i) optimizing traffic to and between corporate sites and (ii) integrating and optimizing web pages where appropriate. "Google Analytics" is a service offered by Google Inc. "Google" which generates detailed statistics on a website's traffic and traffic sources and measures conversions and sales. GoogleAnalytics uses "cookies" stored on your computer to help analyze how users use our site. Information generated by cookies about the use of our site, including your IP address, will be anonymized by using the appropriate settings) and transmitted to Google servers in the United States. For more information on how IP anonymization works, see https://support.google.com/analytics/answer/2763052

Google will use the information generated by cookies to evaluate the use of our site by compiling reports on site activity, providing us with such reports for analytical purposes.

Google may transfer this information to third parties in the event of statutory obligation or if a third party processes data on behalf of Google. Under no circumstances will Google combine or associate your IP address with other data stored on Google. You can prevent or stop installing and storing cookies through your browser settings by installing the free browser add-on for opt-out available at https://tools.google.com/dlpage/gaoptout?hl=en . Please be advised that in this case you may not fully utilize all the functions of our site. By using our website, you consent to the processing of any personal data that Google collects for the purpose described above.

9. Links to other sites

This Privacy Policy applies only to this site, not to third party owned sites. We may provide links to other sites that we believe are of interest to our visitors. Our goal is to ensure that these sites are of the highest standard. However, due to the nature of the Internet, we can not guarantee the privacy standards of the sites to which we link or assume responsibility for the content of sites other than this site.

10. Talk to us

If you have any questions or concerns about Warmhole's compliance or our websites with this Privacy Policy, or if you wish to make any recommendations or comments to improve our Privacy Policy, please email geral@warmhole.pt .

Did you like our approach?

Talk to us! Detail your project.
We will do everything to meet your needs.

Contact Us!